INFORMATION

PRIVACY POLICY

At Queer Britain Museum, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to hello@queerbritain.org.uk. 

Who are we?

We’re Queer Britain Museum Ltd, a registered charity dedicated to establishing the first national UK LGBTQ+ museum and company limited by guarantee (no. 11253032) Our charity number is 1180240. Our registered address is 2 Granary Square, King's Cross, London N1C 4BH.

How do we collect information from you?

We obtain information about you when you contact us about our work, to make a donation or if you register to join our mailing list.

What type of information is collected from you?
The personal information we collect might include your name, address and email address. If you make a donation online, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

• Process a donation that you have made
  
• To carry out our obligations arising from any contracts entered into by you and us;
  
• Processing competition entries
  
• To seek your views or comments on the services we provide; notify you of changes to our services;
  
• Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, events, project progress, appeals and other fundraising activities.
  
• To process a job application.
  

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will never pass on your information to third parties except for the purposes of fulfilling an agreement we have with you. We will never share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

When you are using our secure online donation pages, your donation is processed by a third party payment processor (Enthuse), who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us at hello@queerbritain.org.uk

We will not release your information to third parties unless you have requested us to do so, or are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or signed up for a mailing list. You can change your marketing preferences at any time by contacting us by email:

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: hello@queerbritain.org.uk You have the right to ask for a copy of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is handled by Enthuse, whose privacy policy can be read here: https://enthuse.com/privacy. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review.

This Policy was last updated in January 2023.